Redesign TTC
DELIVERABLES
UI/UX Design
Service Development
TEAM
Zishan Liao
Yuchen Liu
Siyan Wan
YEAR
2022
Based on our experience with the Toronto subway service, we created a user experience flowchart. Through analyzing the flowchart and gathering feedback from subway passengers, we identified several factors that negatively impact the user experience—mainly confusing signage, which often leads to passengers missing their stops or choosing the wrong exits. As a solution, we aim to develop a Google Maps plugin to enhance the subway experience for users.
